Upgrading my review. They do an absolutely great job with their pickup and delivery laundry service and everything is clean and perfectly folded when returned. After a system glitch where my stuff was going to be delayed over the weekend the owner called to explain the issue and is making a special delivery so I don't have to go the whole weekend without my cleaned clothes. (Due to a massive sewage leak and my laundry room not being in use and just moving I don't know where most of my things are at this point. Hence the laundry service). Very thankful that with everything going on that my laundry is take care of.
What customers say about Happy Laundry and Dry Cleaning
Recent reviews
We recently used Happy Laundry to clean our duvet and pillows, and we couldn't be happier with the results! It's incredibly helpful that they pick up and deliver, and we had such a great experience that we had them clean additional blankets and comforters the following week. Highly recommend!!
I have used Happy Laundry several time for corporate linen cleaning. I appreciate the flexibility of being able to schedule pick ups and delivery. They are very easy to work with! I would recommend them to any corporate offices in need of a laundry service.
Reply from Happy Laundry and Dry Cleaning 2026.07.09
Hello Molly. We are so glad you like our service and have helped you take care of your business linen needs! I appreciate the feedback and thank you for your business - Kent, Happy Laundry
Reply from Happy Laundry and Dry Cleaning 2026.06.19
Thank you Rhonda for your 5 star review. We appreciate your business!
Reply from Happy Laundry and Dry Cleaning 2026.06.19
Hello John. Thank you for taking the time to leave us a review. I appreciate your business. Kent - Happy Laundry
Fast and easy Wash
Reply from Happy Laundry and Dry Cleaning 2026.06.19
Hello Michael. Thank you for the review! We are happy to help. Kent - Happy Laundry
We used Happy Laundry for pickup and delivery for the first time and overall the wash and fold quality was great — everything came back clean, fresh, and nicely done. Unfortunately, we received a delivery notification but our laundry was never actually delivered, and we had to drive to their location to pick it up ourselves. Since I’m 7 months pregnant and the main reason we paid for the service was to avoid lifting, that part was disappointing. That said, the staff was kind and the laundry itself was done really well. Hoping this was just a one-time mix-up because we’d love to continue using them.
Reply from Happy Laundry and Dry Cleaning 2026.02.19
Paityn M Linski, your kind feedback is a treasure! We're delighted to have provided you with a positive experience.
I have used this service for about 4 years and it’s been reliable until last week when only a portion of my laundry was returned! I am sick about this because I am missing new pj’s, tops, underwear and towels! Is there new management? I cannot afford to replace these things!
Reply from Happy Laundry and Dry Cleaning 2021.05.19
Hello Gloria. Thank you for the 5 Star review!! - Kent
Got 2 wool coughts dry cleaned. I paid $50 for them. Witch was very expensive. Even the person behind the counter seemed surprised at the price. I didn't look at one bc I was selling it to a lady and didn't have time. But mine still smelt like mildew and old lady. There was still hair on it, human and dog. The wool.... idk it seemed "cleaner" but was still very nappy with random bills of lint. My cat brush could easily clean it off. I will definitely not be going again. Kinda seems like they blew air on it and called it a day
Reply from Happy Laundry and Dry Cleaning 2026.01.06
Hello Selia. I am the owner Kent. Sorry to hear that you are not satisfied with your coats. I am happy to re clean the coats for you at no charge. Also, as the owner I would like to see them and make it right with you. Please consider bringing them back in. I apologize for your bad experience and will be happy take care of it. - Kent, Happy Laundry
I called yesterday to make sure I could get something dry cleaned and have it ready by Thursday night if I were to drop it off today (Wednesday afternoon) and when I arrived this afternoon with my item- I was turned down and told to kick rocks. I don’t recommend relying on what is told to you on the phone because even though I was assured it would be fine and I told them exactly what time I would be there- I was turned away and relying on them has put me in an unexpected unfortunate situation. I will never use this service and I will let my friends/coworkers/family know so they can pick any other dry cleaner as well. Thanks for absolutely nothing. Nothing happy about this place or the people who work there.
Reply from Happy Laundry and Dry Cleaning 2025.12.13
Mary, we’re sorry for the frustration caused by this experience and regret that the miscommunication regarding turnaround time occurred. We always aim to be helpful while maintaining a respectful environment for both our customers and staff. Thank you for sharing your feedback.
I use Happy Laundry for my business in Spokane and love it so much. Kenzie and her team are amazing! From pick up to drop off, they make the process so easy. They even ask your preference for folding, which I appreciate. There’s a monthly subscription that makes everything seamless. Highly recommend, if you’re on the fence about laundry services for your business, this is the place!
Reply from Happy Laundry and Dry Cleaning 2025.11.01
sophia smith, your endorsement is incredibly motivating! Knowing we've met your expectations is our biggest achievement.
They failed to remove the staines off 2 of the 25 shit stained underwear I gave them to clean
Reply from Happy Laundry and Dry Cleaning 2025.10.28
Hello Tommy! Thanks for the review and for letting us know. Please give us a call 509.481.9150 and ask for Mekenzie. We cannot find your account and want to make this right with you. I appreciate your business! - Kent, Happy Laundry
I have used Happy Laundry for my work linens for many years now. Staff is always polite and helpful and my items are always cleaned in a quick turnaround timeframe. They offer pick up and delivery or it’s easy to drop off and pick up. Very pleased with their service, highly recommend.
Reply from Happy Laundry and Dry Cleaning 2021.03.02
Thank you Michelle for your review - Kent
Dropped my clothes off on a Wednesday, they never called me to pick my clothes up. I kept calling they never answered. I went a week later to pick my clothes up and they weren’t cleaned and all he did was stand there looking stupid saying he thought they cleaned them ….
Reply from Happy Laundry and Dry Cleaning 2025.10.08
Hello Amare. I am very sorry this was your experience. I want to make this right with you. I will reach out today. Thank you for letting us know that we let you down. - Kent - Happy Laundry
Love this place! Thank you for being there when we need you…. Always!
Reply from Happy Laundry and Dry Cleaning 2025.08.17
We can't thank you enough, Dianah Ellis! Your kind words have truly brightened our day.
Reply from Happy Laundry and Dry Cleaning 2025.08.12
Thank you very much Nicki Disciascio for your positive rating. We sincerely appreciate it.
I was very happy with the service I would recommend them to anyone
Reply from Happy Laundry and Dry Cleaning 2024.03.13
Yes! Thank you tina skelton, your feedback is very much appreciated. We are here for you, thank you.
People were responsive to my call. Picked up and returned on time. Laundry was well done!
Reply from Happy Laundry and Dry Cleaning 2025.08.12
Immensely grateful for your review, Carolyn Schmitz! Your encouragement motivates us to keep striving for excellence.
I have been a loyal customer for at least two years. Last year I had them clean and press my wedding dress. I was in a panic that it would not be done in time, and they had it for over a month. During this time, I went to the website to see if there are any updates on my dress and nothing is ever updated on the website. I received it days before the wedding. I moved and changed my name after marriage and now I sent my husband's suit pants and my suit skirt to be altered and cleaned the first week of June because I needed it on the first Sunday in July. After two weeks and the website not updated, I called and told they would be delivered on Thursday. It is July 6 and I have left several messages and still waiting for my pieces. IMM
Excellent service! I appreciate the front door service every time. Meanwhile, I hang around at home after I hang out the clothes. Thank you, thank you, and thank you!
Reply from Happy Laundry and Dry Cleaning 2022.11.19
Thank you Neil for the kind words. We love your business!! - Kent
Frequently asked questions about Happy Laundry and Dry Cleaning
How many reviews does Happy Laundry and Dry Cleaning have?
Happy Laundry and Dry Cleaning has 301 reviews on Trustindex, collected from Google, Yelp, Trustindex and BBB.
What is Happy Laundry and Dry Cleaning's average rating?
Happy Laundry and Dry Cleaning is rated 4.6 out of 5 based on 301 reviews. 85% of reviewers gave five stars.
Are Happy Laundry and Dry Cleaning reviews verified?
Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
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Use the "Write a review" button on this page to share your own experience with Happy Laundry and Dry Cleaning.
